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Terms & Conditions

Two Night Staycation for Two Terms & Conditions:

  1. This offer entitles you to a consecutive “Two Night Stay with Breakfast” for two people, in a participating hotel, on a bed and breakfast basis, free of charge with no obligation to purchase meals or beverages.
  2. The offer is based on two adults sharing a standard twin or double room. Room upgrades (e.g. to a family room) to include additional guests are chargeable and are to be paid for at the time of booking.
  3. Children may not utilise the offer. Children are subject to the venue’s children rates and terms & conditions..
  4. This offer can only be redeemed by the eligible customer this gift was issued to and cannot be transferred,
    gifted or sold.
  5. Bookings can only be made at the venues listed on www.spoticarrewards.co.uk/experiences and can only be made between 1 – 14 days in advance of the preferred booking date. Same day bookings and bookings made further than 14 days in advance cannot be accepted.
  6. Please refer to your accompanying correspondence for the date your “Two Night Stay with Breakfast” needs to be booked and taken by.
  7. Bookings can only be made via the dedicated Marketing Lounge Partnership (MLP) Reservations Department on 01565 831 816 any booking or enquiries made directly with the hotel will not be honoured.
  8. The offer applies to bookings made in advance and does not apply to guests altering a visit after a booking is made.
  9. All stays are subject to the hotel’s availability for the offer. This availability will fluctuate throughout the year. Some hotels operate a strict room allocation policy for promotional bookings.
  10. This offer does not apply to reservations that include public or bank holiday periods in the UK and Ireland, Valentine’s Day, Easter, Christmas and New Year periods. Availability may be limited during other key periods e.g. Mother’s Day and school holidays.
  11. Meals and beverages are not included in the offer. Any payment for meals and beverages will need to be settled with the hotel at the time of purchase or when checking out of the hotel.
  12. A charge will apply for room upgrades/special facilities (sea, lake view, four poster beds) or any other such supplements e.g. pet supplements.
  13. Any additional extra nights’ accommodation or room upgrades are chargeable and are to be paid at the time of booking. Bookings are made on a non-transferable basis; rooms are pre-paid for and reserved prior to arrival in accordance with the original booking.
  14. Prices for any additional extra nights, room upgrades and meals are valid at date of this offer going live but may be liable to change.
  15. If booking more than two night’s accommodation up to 100% of any additional nights will be charged. Any changes to your booking will be treated as a cancellation.
  16. If a booking is cancelled your unique booking number will become void and no monies will be refunded. Any payments made for room upgrades, or meals for the length of your stay will not be refunded.
  17. No cash alternatives will be offered.
  18. Cost of travel to the hotel and the cost of any travel or holiday insurance associated with the use of the “Two Night Stay with Breakfast” offer is excluded and is entirely at the expense of each individual. Spending money is not included within the offer.
  19. A maximum of one unique booking number can be used per single booking. Separate bookings, which are believed to be part of the same party, may not combine their unique booking numbers to create a consecutive night stay.
  20. Each hotel has confirmed its willingness to participate in this promotion. The Promoter or any associated partner cannot be held responsible for any hotel subsequently declining acceptance of a booking using the offer.
  21. Hotels featured and all information is correct at time of this offer going live but may be liable to change
  22. The terms and conditions of each hotel apply.
  23. Each featured and participating venue holds the right to enforce rules and guidelines to comply with public health best practices during the COVID-19 outbreak and aftermath. This can include but is not limited to reduced guest allowances and crowd management, stricter cleaning practices and rotas and social distancing rules. As a result, we respectfully ask you acknowledge there may be some service restrictions alongside your booking. Further information regarding venue restrictions and/or enforced rules will be provided on request when contacting the venue. We recommend you enquire about reduced service(s) prior to your visit to avoid any disappointment.
  24. The Promoter and any associated partner shall not be liable for any failure or breach by individual hotels and accept no responsibility for any loss suffered by any participant of the promotion.
  25. The Promoter or any associated partner accepts no liability for loss caused, damage to property or personal injury whilst on the premises of individual hotels, whether caused by the acts or omission of any third party.
  26. No liability can be accepted for personal loss, damage to property or injury at featured venues. Venues provide their own public liability insurance. Individuals may take out their own private insurance.
  27. This promotion cannot be used in conjunction with any other promotions or discount schemes or cards generated by either the participating hotels or MLP.
  28. MLP or any associated partner reserve the right to alter, amend or withdraw this offer without prior written notice at their absolute discretion.

In the event of any queries, please contact Reservations Department on 01565 831 816 during office hours: Monday - Friday 9.00 am - 5.00 pm (excluding Bank Holidays).

This promotion is provided by Take Time. Take Time is a trading name of The Marketing Lounge Partnership, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

Family Adventure Terms and Conditions

  1. This offer entitles you to a “Family Adventure” for two adults and two children at any one of our participating venues.
  2. The offer is based on two adults and two children, however, the offer can differ dependent on the attraction chosen. Should your requirements differ from this standard offering, please notify our Reservations Department at time
    of booking.
  3. Children may not utilise the offer. Children are subject to the venue’s children rates and terms & conditions.
  4. This offer can only be redeemed by the eligible customer this gift was issued to and cannot be transferred, gifted or sold.
  5. Bookings can only be made at the venues listed on www.spoticarrewards.co.uk/experiences and can only be made between 1 – 28 days in advance of the preferred booking date. Same day bookings and bookings made further than 28 days in advance cannot be accepted.
  6. Please refer to your accompanying correspondence for the date your “Family Adventure” needs to be booked and taken by.
  7. Bookings can only be made via the dedicated Marketing Lounge Partnership (MLP) Reservations Department on 01565 831 816 any booking or enquiries made directly with the venue will not be honoured.
  8. The offer applies to bookings made in advance and does not apply to guests altering a visit after a booking is made.
  9. Bookings for “Family Adventure” are subject to the venues’ availability for the offer. This availability will fluctuate throughout the year. Some attractions operate a strict allocation policy for promotional bookings.
  10. Availability will be limited on Public Holidays and Bank Holidays in the UK and Ireland and other key annual periods throughout the year such as; school holidays, Easter, Christmas and New Year.
  11. Any additional requirements above and beyond the offer, at your chosen attraction, will need to be settled directly with the venue at the time of purchase. Spending money is not included within the offer.
  12. If a booking is cancelled your Unique Booking Code will become void and no monies will be refunded. Any changes to your booking will be treated as a cancellation.
  13. Only one Unique Booking Code can be used per “Family Adventure”.
  14. Attractions featured and all information is correct at time of this offer going live but may be liable to change.
  15. Each attraction has confirmed its willingness to participate in this offer. The Promoter or any associated partner, including MLP cannot be held responsible for any venue subsequently declining acceptance of a booking.
  16. The terms and conditions of each attraction apply. Only the Merlin Entertainments venues listed on
    www.spoticarrewards.co.uk/experiences can be booked as part of the Family Adventure.
  17. Age, health, weight, height, fitness and ability or other restrictions may apply to certain activities. Any restrictions will be detailed on the individual attraction’s page. If you have a medical condition, please consult your doctor before booking. Any cancellations made as a result of a medical condition will not be refunded.
  18. All offers are curated and supplied by each individual attraction. The Promoter and any associated partner, including MLP cannot be held liable for the failure of any of the venues who renege on the offer.
  19. Please be aware that participation in some activities may affect personal/life insurance. Some activities may require a signed waiver form in order to participate. Proof of age may be required.
  20. Each featured and participating venue holds the right to enforce rules and guidelines to comply with public health best practices during the COVID-19 outbreak and aftermath. This can include but is not limited to reduced guest allowances and crowd management, stricter cleaning practices and rotas and social distancing rules. As a result, we respectfully ask you acknowledge there may be some service restrictions alongside your booking. Further information regarding venue restrictions and/or enforced rules will be provided on request when contacting the venue. We recommend you enquire about reduced service(s) prior to your visit to avoid any disappointment.
  21. The Promoter cannot be held responsible for any venue subsequently declining acceptance of a booking.
  22. The Promoter, its agents and distributors do not guarantee the quality and/or availability of the services offered by your chosen venue and cannot be held responsible for any resulting disagreements.
  23. No liability can be accepted for personal loss, damage to property or injury at featured venues. Venues provide their own public liability insurance. Individuals may take out their own private insurance.
  24. This promotion cannot be used in conjunction with any other promotions or discount schemes or cards generated by either the participating venues or MLP.
  25. MLP or any associated partner reserve the right to alter, amend or withdraw this offer without prior written notice at their absolute discretion.

In the event of any queries, please contact Reservations Department on 01565 831 816 during office hours: Monday - Friday 9.00 am - 5.00 pm (excluding Bank Holidays).

This promotion is provided by Take Time. Take Time is a trading name of The Marketing Lounge Partnership, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.